New Patient Information

Welcome

Welcome to Charlotte Root Canal Center. Whether you were referred by your dentist or are scheduling on your own, we appreciate you choosing Dr. R. Sunar, D.M.D for your endodontic care. This page provides everything you need to prepare for your first visit.

Your First Visit

During your first appointment, Dr. Sunar will:

1. Review your dental and medical history. Understanding your overall health helps Dr. Sunar plan the safest treatment.

2. Take digital X-rays. High-resolution digital radiographs provide immediate diagnostic images with significantly less radiation than traditional film.

3. Perform diagnostic tests. Cold testing, electric pulp testing, and bite testing help determine which tooth is causing your symptoms and whether the pulp is healthy, inflamed, or infected.

4. Explain your diagnosis. Dr. Sunar explains exactly what is happening with your tooth, shows you the X-rays, and answers all your questions.

5. Discuss treatment options and cost. You receive a clear treatment recommendation with specific costs, insurance coverage information, and financing options before any treatment begins.

In many cases, Dr. Sunar can begin treatment — including root canal therapy — during the same visit as the consultation, saving you a separate appointment. Please plan for approximately 60 to 90 minutes for your first visit in case treatment is performed the same day.

What to Bring

✓ A valid photo ID (driver’s license or passport)

✓ Your dental insurance card (if applicable)

✓ A list of current medications including dosages

✓ Referral form from your dentist (if you were referred — not required)

✓ Any recent X-rays from your general dentist (if available — not required, as we take our own)

✓ A list of questions you would like to ask Dr. Sunar

Medical History

Please be prepared to share:

• Current medical conditions (diabetes, heart disease, blood disorders, autoimmune conditions)

• All medications including over-the-counter supplements and blood thinners

• Known drug allergies — especially to anesthetics, antibiotics, or latex

• Previous surgeries or hospitalizations

• Whether you are pregnant or may be pregnant

This information is kept strictly confidential and helps Dr. Sunar plan your treatment safely. Certain medications (especially blood thinners) may require coordination with your physician before treatment.

Insurance and Payment

Charlotte Root Canal Center accepts most major dental insurance plans. Our team will verify your benefits and maximize your coverage. See our full accepted insurance list. For patients without insurance or with limited coverage, financing options are available.

We accept cash, Visa, MasterCard, American Express, Discover, debit cards, personal checks, and third-party financing.

Referral Not Required

While many patients are referred to us by their general dentist, a referral is not required to schedule an appointment. You can call us directly at (704) 375-4252. We welcome both referred patients and self-referrals.

If you were referred by a dentist, we will send a detailed report back to your referring doctor after treatment so they can complete the final restoration (crown).

Directions and Parking

Charlotte Root Canal Center is located at 2809 Coltsgate Road, Suite 210, Charlotte, NC 28211, in the SouthPark area across the street from SouthPark Mall. The office is in the Coltsgate professional building with free parking on site. If you have difficulty finding us, call (704) 375-4252 and our team will guide you.

Ready to Schedule Your First Visit?

Call Charlotte Root Canal Center. Same-day appointments available for emergencies.

Call (704) 375-4252

Missed Appointment / No-Show Policy

Charlotte Root Canal Center reserves appointment times specifically for each patient. When a patient fails to appear for a scheduled appointment without providing advance notice (“no-show”), that time cannot be offered to other patients who need care.

Effective immediately, the following no-show fee policy applies:

First no-show: A $125.00 fee will be applied to your account and must be paid at the time of your next scheduled appointment before treatment is rendered.

Each additional no-show: An additional $125.00 fee will be applied per occurrence. No-show fees are cumulative — each missed appointment without notice adds an additional $125.00 to the balance owed.

How to avoid the fee: If you need to cancel or reschedule, please call (704) 375-4252 at least 24 hours before your scheduled appointment. Cancellations made with 24 or more hours’ notice will not incur a fee.

By scheduling an appointment with Charlotte Root Canal Center, you acknowledge and agree to this no-show fee policy.